Frequently Asked Questions About Creek+Elm

  • Is local pickup an option?
Yes! Local pickup is definitely an option. When checking out in the delivery/shipping option there is an option for free local pickup. I will contact you via email to let you know when your order is ready for pickup. You can pick up at 5231 Lodgecliffe Ln, McFarland, Wisconsin 53558.
  • How long till my order ships?
At Creek+Elm we take pride in hand-making each item individually for every order.  That being said, it may take up to 5 business days for your order to be completed and ready to ship.
  • What are your shipping rates?
To view shipping rates, please go to our shipping page. Orders over $50 get FREE shipping though!
  • How do I track my order?
To track your order, sign in to your registered account and you will see an Order History page. This will show you detailed information about your order.
  • Does the earring hardware contain nickel?

Our earring hardware is made out of high quality stainless steel that is both nickel free and hypoallergenic.

  • How do I order custom items from Creek+Elm?

I am no longer taking custom orders at this time. I greatly appreciate any suggestions you may have for future designs. Please email me at let me know any ideas you may have at emily@creekandelm.com or contact me through our online form.