FAQ

Frequently Asked Questions

Yes. Just select that option when you are in the checkout. I will send you an email once your order is ready for pickup with our address. If you pay with Paypal for some reason this option doesn't work so if you want local pickup just change your payment method. Otherwise I'll ship to you for free- even if you're local!

At Creek+Elm we take pride in hand-crafting each item individually for every order.  That being said, it may take up to 5 business days for your order to be completed and ready to ship.

Free in the United States! Unfortunately at this time we do not ship overseas or to Canada or Mexico.

To track your order, sign in to your registered account and you will see an Order History page. This will show you detailed information about your order.

Our earring hardware is made out of high quality stainless steel that is both nickel free and hypoallergenic.

I am no longer taking custom orders at this time. I greatly appreciate any suggestions you may have for future designs. Please email me at let me know any ideas you may have at emily@creekandelm.com orcontact methrough our online form.

Free returns

Returns within 30 days receive a full refund. If you don't love your earrings just send them back!

Free Shipping

Ship anywhere in the U.S. for Free

24/7 support

Email me at emily@creekandelm.com